A tutor chat works like any other chat, with a few extras for schoolwork.
Starting
Open the tutor and click New chat. Type your question and press Enter.
What is in the chat box
A formatting toolbar: headings, bold, italic, lists, code, tables, and maths.
+ to attach a file, Take a photo or Draw. On a computer, Upload from phone lets you take the photo on your phone instead.
A microphone to dictate, and a waveform to talk to the tutor.
Under each reply
Hover a reply for four buttons: copy, thumbs up, thumbs down and read aloud. If the tutor has suggested questions turned on, three follow-ups appear underneath.
A tutor set to a Socratic level answers with questions rather than answers. That is deliberate: see How to use Socratic mode.
Your teacher can see when you give a tutor reply a thumbs down, so it is a good way to flag an answer that confused you.
Opening your teacher's documents
If your teacher has shared documents with the tutor, a Resources button appears at the top of the page. Click it to see the list, and click a document to open it in a new tab. When the tutor quotes one of those documents, you can click its name to open it too.
This is different from your classroom's Resources tab, which holds documents your teacher shared with the whole class. See Finding your classroom resources.
Asking for a document
Some tutors can make you a document, such as revision notes or a practice set. Ask for one and it appears as a card: click the icon in the corner to open it beside the chat, or download it, for example with Download as PDF.