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Managing Your Billing

Written by Kat Morgan

Billing is under your settings. It shows whether you're subscribed to Mindjoy, and how.


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Opening it

Click your workspace name at the bottom of the sidebar, choose Settings, then Billing.

The Billing page in Settings, showing a pro plan through the organisation


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If your school pays for Mindjoy, Billing says you're on the pro plan through your organisation and when it renews. Your organisation admin looks after that subscription, so there's nothing for you to do here. If you pay for your own plan, it shows here instead, with Manage subscription to change it. On a free trial, it tells you how many days you have left.


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When your plan is paused

If neither you nor your organisation has an active subscription, and you're not on a free trial, your Home page shows a yellow banner: "You are not currently subscribed to Mindjoy. The agent and your students' AI chats are paused."

The educator Home page with the paused-plan banner and the Upgrade plan button, and the agent box reading Upgrade to ask the agent


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While it's showing, the agent box on Home reads Upgrade to ask the agent, Agent drops out of the sidebar, and your students' AI chats are paused too. Billing says the same thing, with an Upgrade button.

The Billing page saying You are not currently subscribed to Mindjoy, with the Upgrade button


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Click Upgrade plan on the banner to choose a plan. If your school is billed centrally, don't buy one yourself: ask your organisation admin, or get in touch at [email protected].


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