Tutor insights give you a detailed breakdown of how students engaged in a tutor session - what misconceptions came up, how actively each student participated, and how well they answered questions. Insights generate automatically while a session is running and refresh when you close it.
Accessing insights
1. Go to Classrooms and open the classroom with your tutor assignment
2. Click on the tutor assignment you want to review
3. Click the Insights tab
Live insights while the session is open
Insights are available while the tutor session is still active. You do not need to close the session to see how students are engaging. As students chat with the tutor, insights update automatically.
This means you can monitor student progress mid-session and decide whether to intervene, adjust the tutor's settings, or let the session continue.
Refreshing insights
Click the Refresh button on the Insights tab to request an immediate update. The system checks which students have had new conversation activity since the last insight generation and only regenerates for those students.
If all insights are already up to date, you will see a notification saying "Already up to date".
While insights are being calculated, you will see loading indicators. This typically takes a minute or two depending on the number of students.
Closing a session
When you are ready to end the session, click the Close button. This makes the tutor unavailable to students and triggers a final round of insight generation for all students who chatted.
After closing, you are automatically taken to the Insights tab to review the final results.
You can reopen a closed session later if needed.
What insights show
The Insights tab includes four sections:
Class Averages - Four summary metrics: total time, active engagement time, questions asked, and questions answered (averaged across all students).
Common Misconceptions - A list of misconceptions identified across student conversations, sorted by frequency. Each misconception shows how many instances were found. Click on a misconception to see its root causes and specific student examples.
Active Engagement Time - A bar chart showing how long each student was actively engaged. You can sort by name, lowest engagement, or highest engagement.
Student Engagement - A scatter chart plotting questions asked against time engaged, with colour-coded dots showing answer quality (Poor, Satisfactory, Good, Excellent). Use the filter buttons to focus on specific quality levels.
Exporting insights
Click Export (CSV) to download a spreadsheet with one row per student, including their time, engagement, questions, answer quality, and all identified misconceptions with root causes.